Bajaj Allianz bike insurance has an impressive claim settlement ratio of 88.83% (in the financial year 2019-2020). It has successfully settled thousands of claims through its seamless and easy claim settlement procedure. Bajaj Allianz has digitalized the claim procedure to facilitate its policyholders by simplifying the whole process. It has set up an efficient helpdesk service as well to assist its policyholder at any hour of the day. The requirement and process of claim settlement have been elaborately discussed below.
Following documents are required at the time of a claim settlement in case any of the below-mentioned situation occurs:
2. In Case of Theft
3. In Case of Third Party Claims
You can easily file a claim on the official website of Bajaj Allianz General Insurance or email on bagichelp@bajajallianz.co.in or register your claim on Bajaj Allianz General Insurance app ‘Caringly Yours’. Below mentioned steps can help you file a claim on the official website of the insurance provider:
Step 1: Register the Claim
Visit the official website of Bajaj Allianz General Insurance click on the tab ‘Claim’, then select motor and click on the ‘Register Online’ tab. Enter your policy number and then proceed. Thoroughly check your policy details and mention the claim details.
Step 2: Upload the Supporting Documents
After you have registered the claim, you must upload and submit the supporting documents which are required for inspection. On the Website, you can easily upload the documents needed for claim assessment. To upload and submit your documents, enter your insurance number and claim number.
Step 3: Check Claim Status
After you have uploaded the documents, you check your claim status anytime you wish to. Enter your claim number and policy number to track your claim status.
In the procedure of claim settlement by Bajaj Allianz, the following steps are to be followed:
Step 1: Contact your insurer and register the claim
Initiate the claim settlement process by contacting the insurer and registering the claim by providing them all the necessary details such as place, location and time of the accident, details of witnesses (if collected) etc. The easiest way to connect to your insurer is by dialling their toll-free helpline number 1800-209-5858. You can also mail at bagichelp@bajajallianz.co.in to register the claim. Registering claim online through their official website is another option for you.
Step 2: Inspection of damages
After filing a claim, the insurance company sends a surveyor to the scene of the accident to assess the amount of the damage to the bike caused by the accident.After the assessment of damage, you can take your bike for repairs.
Step 3: Send in your bike for repair
After the survey of your bike, tow it to the nearest network garage of Bajaj Allianz Two-wheeler Insurance. You can also request the insurer to arrange for the towing service.
Step 4: Claim Settlement
The insurance company will pay the repair expenses at the cashless garage. You just need to pay compulsory deductibles and voluntary deductibles (if any) to the insurer and take your bike home!
If you repair your bike anywhere other than the network garages, you can file a claim with the insurer for compensation.You need to pay the repair expenses in the first place and then the amount is disbursed by the insurer. The process of reimbursement involves following the mentioned steps:
Step 1: Contact the insurer and register the claim
Initiate the claim settlement process by contacting the insurer and registering the claim by providing them all the necessary details such as place, location and time of the accident, details of witnesses (if collected) etc. The easiest way to connect to your insurer is by dialling their toll-free helpline number 1800-209-5858. You can also mail at bagichelp@bajajallianz.co.in to register the claim.
Step 2: Assessment of damages
A surveyor is sent to assess the condition of the bike before it is sent for repair. You need to submit all the required documents to the surveyor at this stage.
Step 3: Repair and Reimbursement
You can now take your bike to a garage of your choice and pay for the repairs. To initiate the reimbursement process with the insurer, submit the bills and receipts of the repair along with the documents to the insurance company. The insurer estimates the reimbursement amount after examining all the facts and factoring in all the deductibles and depreciation. The payment was finally disbursed by the company.
Bajaj Allianz has set some standards that every policyholder needs to follow to settle a claim. The insurer rejects the claim under the following circumstances:
Bajaj Allianz No Claim Bonus
With every Bajaj Allianz own-damage policy purchased for a two-wheeler, the policyholder gets Eligible for a No Claim Bonus for each year without a claim. This reward is given by insurance companies as a mark of good driving and is cumulative.In the fifth consecutive year, the reward goes up to 50%. To keep this reward intact it is advised that customers refrain from filing a claim for their two-wheelers unless the damage caused due to the mishap is significant. This is because even a minor claim disables the accumulated NCB.
Furthermore, to keep the No Claim Bonus in two-wheeler insurance intact it is also crucial to renew the policy on time. If the policyholder is unable to renew on time the NCB becomes invalid. To avert such losses insurance companies provide their customers with a 90 day grace period from the date of expiry. But any delays after this period leads to the direct cancellation of the two-wheeler insurance and the NCB with it.Furthermore, the No Claim Bonus can be transferred. The NCB remains intact whether the policyholder changes to a different insurance provider at renewal or sells their two-wheeler to buy a new one.
Bajaj Allianz has set some standards that every policyholder needs to follow to settle a claim. The insurer rejects the claim under the following circumstances:
With every own-damage cover purchased for a two-wheeler from Bajaj Allianz, the policyholder becomes Eligible to receive No Claim Bonus for every claim-free year. This reward is given as a token for safe driving by the insurance providers and is cumulative in nature. In the fifth consecutive year, the reward goes up to 50%. To keep this reward intact it is advised that customers refrain from filing a claim for their two-wheelers unless the damage caused due to the mishap is significant. This is because even a minor claim disables the accumulated NCB.
Furthermore, to keep the No Claim Bonus in two-wheeler insurance intact it is also crucial to renew the policy on time. If the policyholder is unable to renew on time the NCB becomes invalid. To avert such losses insurance companies provide their customers with a 90 day grace period from the date of expiry. But any delays after this period leads to the direct cancellation of the two-wheeler insurance and the NCB with it. Additionally, the No Claim Bonus is transferable. If the policyholder decides to shift to a different insurance provider at the time of renewal or sell their two-wheeler to purchase a new one the NCB remains intact.
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By Akshar Mahapatra On: September 11, 2023In case of theft of the bike, you need to lodge an F.I.R at the nearest police station. You need to submit the photocopy of the FIR and the documents mentioned above, the bike keys and a non-traceable certificate to the insurance company in order to register a claim.
If the accident had occurred before the expiry date, you can make a claim to your insurer even after the expiry of the insurance policy. The insurer is obliged to settle the claim as the mishap had occurred in the policy period.
In the terminology of insurance, the term deductible refers to the amount that the policyholder needs to pay as a part of his bike insurance claim. Every insurance policy has a predetermined value of minimum deductible which the policyholder has to pay after he has made a claim.
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