Welcome to the Town of Oyster Bay
Online Tax Payment Portal

• What are the convenience fees associated with online payments?
  ACH Check Fees:
  $1.75 for payments up to $50,000.00
  $3.00 for payments between $50,000.01 and $75,000.00
  $6.00 for payments between $75,000.01 and $100,000.00
  $10.00 for payments between $100,000.01 and $150,000.00
  $15.00 for payments between $150,000.01 and $400,000.00

Create User

• What are the password strength requirements?
  You need to have at least 5 characters consisting of mixed case letters and at least 1 number.
• If I cannot find my password can I get a new one?
  Yes, request another from this site.

Search Results

• How do I register my owned properties returned in the search to my user account?
  By selecting the check box next to the desired parcel within the search results and hitting the Register Selected Properties button will add that parcel to your user account.
• How do I register more than (2) owned properties as a resident?
  If you need more than two (2) owned properties registered, please contact us via email indicating how many properties you will need.
• Can I have more than one registered account for this site?
  No, only one. This Government site is strictly monitored and multiple accounts with different email accounts will be deleted.

• What if I cannot find my parcel listed when I do a search by Owner name?
  The owner name search is a Contains search, meaning that if you type your name out as John Smith and on your tax bill shows as John M Smith then it will not be returned in the search results. The best thing is to type your name exactly as it is on your tax bill.
• Ok, the name search failed. How else can I find my property?
  You can also search for your property by address, bill number or Tax Map # (Section, Block and Lot). (use only one) If searching by address, enter the house number and the first few characters of your street name.

Registered Properties

• Can I register properties that I do not own or hold a personal or legal interest in?
  No, this site is for owners of properties in the Town of Oyster Bay. Any use to the contrary may result in account deactivation.
• How do I register properties that I do not own?
  For general inquiries or commercial "Read Only" use of the information, there is an annual subscription fee of $2,500.00. Please contact the Receiver of Taxes here
• I am a resident/non-resident of the TOB and I own or work for a Title Co, Mortgage Co, Real Estate Co, Builder etc. Can I use this site?
  No, residential use only. Commercial use would be $2,500 per year.
• Can I just 'View' other residents properties?
  No, unless you have purchased a commercial "READ ONLY"online account.
• How can I re-activate my account?
  Go to the Contact Us area and send an email. We will then re-activate you.

Tender/Payment Confirmation

• How long does it take to receive my Proof of Tender by email?
  As soon as you make the payment a screen will pop up and you will have the ability to print the online tender acknowledgment. You will also receive an email advising of the tender confirmation.

Tender/Payment Declined

• Why was my attempted payment declined?
  Contact your bank or credit card provider for information.
• Why was I charged a Dishonored Transaction fee of $20? (Electronic Check)
  If you entered a wrong Routing # or Checking Account #, your transaction is considered incomplete. Payment will be reversed when your bank advises us & you will be charged a $20 dishonored check fee. As per NY State Consolidated Laws, Gen Municipal Law-GMU 85.
• Why was I charged a Dishonored Transaction fee of $20? (Credit/Debit Card)
  If a credit/debit card transaction is dishonored after initial tender acceptance, your transaction is considered incomplete, payment will be reversed and you will be charged a $20 fee. (Fee set by 5-328 General Obligations Law)
• Why can I no longer make online payments?
  Any dishonored online transaction will result in the loss of the ability to make further online payments.
• When will my account be enabled again to make online payments?
  Once a replacement payment is processed, this feature will be restored. A replacement payment must be made using a Bank/Certified Check, and include original amount due, $20 dishonored transaction fee, and any applicable late payment penalties.
• Can I be prohibited from using the online system?
  Yes, it is at the discretion of the Receiver of Taxes. This is an optional service and not mandated by NYS Real Property Tax Law.

My Profile

• How do I stop receiving emails?
  If you would like to stop receiving reminder and all other emails from the tax office, Log in and go to "My Profile" and check the Inactivate Account box and click save. If you should want to re-activate your account in the future, please contact the Tax Office directly.

• Is my information secure?
  We collect no information about our users that is not supplied voluntarily through web forms or email. Any information collected in this manner is never shared with anyone unless expressly requested by the user. We do not sell or reveal user information to anyone outside the Tax Office.

Disclaimer

The information contained on this website and its pages is obtained from municipal databases. In the event of a discrepancy between the information displayed on this website and the information contained in the databases maintained by the municipality, those maintained by the municipality shall prevail. No errors on this website excuse or lessen a user’s actual tax liability. If you feel your tax liability or other information presented is in error, please contact us or check directly with the Office of the Receiver of Taxes.