- Assisted Living Administrator Certification A high school diploma or its equivalent and successful completion of the equivalent of two years of coursework at an accredited college university; or A high school diploma or its equivalent and a minimum of 60 months of supervisory experience within the seven years preceding the date of application; or A high school diploma or its equivalent and successful completion of the equivalent of one year of coursework at an accredited college or university AND48 months of supervisory experience within the five years preceding the date of the application.
Note: Supervisory experience includes full-time, direct management responsibility, including some responsibility for hiring and firing over the equivalent of at least two full-time employees with direct resident care responsibilities. Supervisory experience shall have been in a licensed adult care home or licensed nursing home.
Supervisory experience must be documented on applicant’s resume and reference letter from the applicant’s supervisor at the time of employment. The reference letter must be on company letterhead and include: dates of employment, statement of supervisory experience, and business phone number of the supervisor.
A high school diploma or general education diploma (GED).
- Obtain an Electronic Fingerprint Submission Release of Information Form and Applicant Information Form by sending an email request to: [email protected] .
- Upon receipt of forms, the applicant must take the forms to a law enforcement agency.
The fee for Live Scan is:
$14.00 for a North Carolina SBI report
$38.00 for a North Carolina SBI report and federal FBI report
If the applicant has resided in NC less than 5 years, a federal FBI criminal history report is required in addition to the NC SBI criminal history report.
The Live Scan fee noted above must be paid directly to the Adult Care Licensure Section office. Submit payment in the form of a money order or cashier’s check (no personal checks) made payable to DHSR. The law enforcement agency may charge an additional fee for taking your fingerprints.
- The law enforcement agency will review the forms and complete the fingerprint processing.
- The applicant must return the Electronic Fingerprint Submission Release of Information Form and Applicant Information Form with Administrator application packet and Live Scan fee to the Adult Care Licensure Section (ACLS).
- The SBI will send the SBI criminal history report directly to the Adult Care Licensure Section. Note: If the applicant has any findings on their criminal history report, please provide a completed Explanation of Criminal Charges Form.
Review of Applicant Criminal History
As authorized by NC Gen. Stat. § 93B-8.1(b), any individual who applies to become a certified or approved administrator is subject to a criminal background review by the Adult Care Licensure Section (ACLS).
When determining eligibility for certification or approval, ACLS and The North Carolina ACLS Committee (The Committee) consider the applicant’s criminal background. Pursuant to NC Gen. Stat. § 93B-8.1(b1), ACLS and The Committee evaluate the following factors:
- The level and seriousness of the crime(s);
- The date of the crime(s);
- The age of the person at the time of the crime(s);
- The circumstances surrounding the commission of the crime, if known;
- The nexus between the criminal conduct and the prospective duties of the applicant as a licensee;
- The prison, jail, probation, parole, rehabilitation, and employment records of the applicant since the date the crime was committed;
- The completion of, or active participation in, rehabilitative drug or alcohol treatment;
- A Certificate of Relief granted pursuant to NC Gen. Stat § 15A-173.2;
Criminal History Predetermination Process
In accordance with NC Gen. Stat. § 93B-8.1(b6), applicants with a criminal history may petition The Committee for a predetermination process to review the applicant’s criminal history report prior to starting or completing any mandatory education and/or training requirements to become a certified or approved adult care home administrator. To request a complete petition for review the applicant shall provide the following:
- Completed Criminal History Predetermination Review Inquiry Form
- A certified state criminal history report provided by the State Bureau of Investigation (SBI). If the applicant has been a resident of North Carolina for less than five years, the applicant shall provide a certified state criminal history report provided by the SBI and a certified national criminal history report provided by the Federal Bureau of Investigation (FBI).
- A certified check or money order in the amount of $45.00 made out to the Division of Health Service Regulation for the predetermination process fee.
NOTE: All fees are non-refundable.
Entering into the predetermination process is the decision of an applicant and as such, the applicant is responsible for all fees and requirements. The Adult Care Licensure Section will not reimburse an applicant any fees if they are ultimately denied an administrator certification or approval once the predetermination process and application process has been completed.
Administrator Denial
In accordance with NC Gen.Stat. § 150B, Article 3, an applicant who has been denied an administrator certification or approval may appeal the agency’s decision by initiating a petition with the Office of Administrative Hearings within thirty (30) calendar days of date of the original agency decision if the applicant was seeking to become a certified administrator, and sixty (60) calendar days if the applicant was seeking to become an approved administrator.
The applicant is eligible to reapply twenty-four (24) months after the date of the most recent application. The reapplication process includes a review of the applicant’s criminal background information and, if applicable, the investigation summary.
Administrator Renewals
Administrator certification is initially due for renewal by December 31st of the following year after their certification. The initial certification approval letter will include the required continuing education hours for the first renewal. After the initial renewal, certified administrators are required to complete at least 30 hours of continuing education every 2 years. Renewal applications are mailed to certified administrators at the mailing address listed on their most recent application.
The following items must be postmarked or hand delivered to the Adult Care Licensure Section by December 31st:
- Completed renewal application
- $30 non-refundable fee in the form of a money order or cashier’s check made payable to the Division of Health Service Regulation
- Continuing education certificates
Continuing education certificates should not be sent to ACLS prior to your submission of the renewal application to ACLS. Renewal applications and all required continuing education certificates postmarked or hand-delivered after December 31st will be denied and the administrator certification will expire by virtue of law on December 31st. When an administrator certification has expired by virtue of the law, functioning in the capacity of an administrator is not allowed.
Family care home administrator approval is initially due for renewal by June 30th of the following year after their approval. The initial approval letter will include the required continuing education hours for the first renewal. After the initial renewal, approved family care home administrators are required to complete at least 30 hours of continuing education every 2 years. Renewal applications are mailed to currently approved family care home administrators at the mailing address listed on their most recent application. The completed application along with continuing education certificates must be postmarked or hand-delivered to the Adult Care Licensure Section (ACLS) by June 30th. There is not a fee for renewing your approval as a family care home administrator.
The following items must be postmarked or hand delivered to the Adult Care Licensure Section by June 30th:
- Completed renewal application
- Continuing education certificates
Continuing education certificates should not be sent to ACLS prior to your submission of the renewal application to ACLS. Renewal applications and all required continuing education certificates postmarked or hand-delivered after June 30th will be denied and the administrator approval will expire on June 30th. When an administrator approval has expired, functioning in the capacity of an administrator is not allowed.
Continuing Education
Continuing education certificates submitted with renewal application must meet the following criteria:
- Topics and course content should be relevant to adult care home operation and management to include such areas as: resident care skills, needs of the elderly, persons with physical or intellectual disabilities, rules and regulations, management and supervisory skills, and issues impacting adult care.
- Certificates must indicate course name, date of completion, number of hours completed, name of participant, signature of instructor, and contact information of the instructor or program.
- No more than eight hours per day will be accepted.
- Courses repeated in the calendar year will only count once toward the administrator's renewal.
Posting
Certificates must be prominently posted in the adult care home where the administrator works. Family care home approval letters must be maintained in the home.
Statute and Rules
The rule regarding applicant criminal history review is NC. Gen. Stat. § 93B-8.1(b1).
The adult care home rule regarding administrator certification is 10A NCAC 13F .1701 which references the administrator certification law, NC. Gen. Stat. § 90, Article 20A (Sections 288.10 – 288.20).
The family care home rule regarding administrator approval requirements is 10A NCAC 13G .1501.
Report Administrator Change
To report changes to administrator information, (name change, mailing address, phone number, email address, etc.) administrators must email the updated information to [email protected] . If it is a name change, legal document (marriage certificate, driver’s license, court order etc.) must accompany request.
To report changes to facility administrator, the facility must submit in writing the name of the new administrator, the certification/approval number and the effective date of the change to [email protected] . The email should contain the name of the facility, mailing address and the name and title of the person sending the notification.
- County DSS Resources/ ACLS SharePoint
- Facility Inspections, Ratings and Penalties
- Star Rating Program
- Adult Care Home Violations and Penalties
- Facility Licensure Information
- Staff and Contacts
- Facility Listings
- Announcements
- Rules and Statutes
- Frequently Asked Questions
- Medication Testing Information
- Administrator Requirements and Guidelines
- Continuing Education Course Information
- Training Resources
- State Informal Dispute Resolution Procedures
- County Informal Dispute Resolution Procedures
- Forms and Applications
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