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It might not be a pleasant experience if the audio lags while streaming video on TV. The issue is generally due to poor signal quality or the use of an inappropriate audio format. However, trying to play an unsupported video codec might also be culpable.
The sound delay crops up when there is a significant time gap in the digital to analog-conversion of audio-video signals. Or in some cases, the cables used for transmitting audio may not support a higher bandwidth resulting in sound delay.
Luckily, the issue can be easily fixed with minor tweaks on the sound settings of your TV. You can even set the desired audio transfer rate that perfectly syncs with the video.
Since the sound delay problem on TV is not much of a hardware issue, making a few adjustments to the sound settings should fix the problem. However, you can always restart your TV and sound system as a preliminary fix. Also, don’t forget to check the connection between your TV and sound system.
Here, we have compiled a list of 8 ways to troubleshoot sound delay on TV. Let’s get straight into them.
The channel you are watching may be broadcasting content with delayed sound. So, the first thing you must do is to change the TV channel. If you face the issue only with a particular channel or every channel you watch, there is a problem with the TV signal. Please get in touch with the service provider.
Next, you can change the TV source. If you are streaming through a set-top box over an HDMI connection, stream a video through USB mode. If there is no audio delay while streaming through USB mode, contact the cable service provider and ask them to look into the problem.
However, if the cable provider reports everything as fine on their side, there is likely a problem with your TV. Please move to further fixes discussed below.
If there is sound delay only when streaming particular apps like Netflix or Hulu, there is probably a problem with the app itself. Clearing the cache and app data will help the application run smoothly and fix audio delay issues. Also, updating the application to the latest version can help. Likewise, check if you have a stable Internet connection.
Steps to clear cache data are quite similar in most TVs. Here, we are taking reference to the Samsung Smart TV for elucidation purposes.
You need to set the proper audio delay if you are using a soundbar or home theater system with your TV. Generally, 0 milliseconds is a preferred audio delay on the soundbar because using the audio delay settings on external speakers as well as the TV can create conflicts. Once you set the audio delay to zero on your soundbar, you can select the required delay on your TV.
Once you confirm the audio delay settings of external speakers, you need to adjust the audio settings on your TV. The audio settings should match the audio you are playing on the TV. Else, you may experience audio that is out of sync.
The ideal audio format for your TV is PCM. After setting the output audio to PCM, you should have no audio lag issue. Steps to change the audio format are similar in most TVs. Here we have taken the reference of Samsung TV and LG TV.
Some TV manufacturers like Samsung and LG also provide a built-in option to change the audio transfer rate. With this, you can solve the lip-sync problem in your video. You can either delay or speed up the audio rate as per your requirement.
If your TV has a Game mode available, disabling it can help fix the sound delay on the TV. While your TV is in gaming mode, there is no overhead of additional image processing that helps reduce video lags, but the sound gets delayed. In such a case, disabling gaming mode can help.
Here, we are referencing Samsung TV to illustrate the steps to disable the Gaming mode.
Resetting sound settings can come in handy if you need help figuring out the best sound configuration for your TV or have misconfigured the audio settings. It will reset the customized sound profile on your TV, thus solving the issues with the sound delay.
Follow these steps to reset sound settings on your Samsung TV:
Outdated firmware also causes sound delays on TV. So, updating the TV firmware will solve if the delayed sound was due to a bug or glitch in the existing TV firmware. Many users in the community forum reported that they solved the issue after a firmware update. So, give it a try. You can consult our comprehensive guide on updating the TV firmware for different TV brands.